Social Security Board Public Service Announcement

Monday, May 15th, 2017

On Thursday May 11, the Social Security Board (SSB) reported the existence of a trade dispute with the Christian Workers Union (CWU) to the Minister of Labour, Hon. Hugo Patt, in accordance with Section
11 of the Settlement of Disputes in the Essential Services Act, Chapter 298. The dispute arises out of the fact that SSB and CWU have been unable to reach agreement on the new Collective Bargaining Agreement. SSB is hopeful that the pending mediation process will commence without delay in an effort to reach a mutually beneficial outcome.
The public is hereby advised that some services at the SSB’s offices countrywide may be impacted in the event the CWU proceeds with any type of industrial action. SSB will strive, as best as possible, to
maintain basic services at its offices in the event of any type of industrial action by the CWU. Customers are reminded that they can use the Drop Boxes at our branches (only exception is the Punta Gorda Branch Office) to submit claims and contribution payments with cheques. The Online Contribution Portal is also available to make contribution payments to avoid long lines, especially on contribution
payment due dates.
We apologize for any inconvenience that may result if an industrial action takes place on the part of the CWU. We pledge our commitment to deliver timely, cost effective and top quality service to our
beneficiaries and other stakeholders.

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