In an effort to better serve our customers, the U.S. Embassy’s American Citizens Services Unit will begin scheduling individual appointments for consular services during two days of each week as of Tuesday, September 1, 2009. 
Appointments will be available on Tuesdays and Wednesdays during normal business hours. Thursdays will be reserved for off-site business and the Unit will be closed to other than emergency walk-in services.
The following services may be scheduled by online appointment:
Passports: First Time Applications, Renewals, and Additional Visa Pages
Consular Reports of Birth Abroad
Notary Public and Other Legal Services
Monday (8:00 to 11:00 a.m. and 1:00 to 4 p.m.) and Friday mornings (8:00am to 10:30am) will remain available for walk-in services for those customers unable to make an online appointment or for federal benefits inquiries.
Emergencies involving the death, incarceration, injury, or hospitalization of American citizens do not require an appointment in advance. For emergency services, American citizens may visit the Consular Section during regular business hours or telephone our embassy duty officer at 610-5030 (after business hours and on weekends or holidays).
The Consular Section may be reached via e-mail for non-emergencies at our new email address: [email protected].
To make an appointment, customers will need to logon to our website at , and follow the links—providing information as needed depending upon the service being requested.
The U.S. Embassy is located in Belmopan on Floral Park Road. The general number
is 822-4011.
